Part-Time Security Officer
The Frye Art Museum is a living legacy of visionary patronage and civic responsibility, committed to artistic inquiry and a rich visitor experience. A catalyst for our engagement with contemporary art and artists is the Founding Collection of Charles and Emma Frye, access to which shall always be free.THE POSITION: PT Security Officer
REPORTS TO: Manager, Security Services
FISA STATUS: Non-Exempt
HOURS: Approximately 25 hours per week
BENEFITS: Eligible if working over 25 hours per week on average
- Monitors the Museum exhibition galleries to maintain the safety of patrons, staff, and artwork.
- Address visitor/patron questions and concerns in a courteous, inclusive and culturally responsive manner in line with the Frye’s commitment to diversity, equity, inclusion and accessibility.
- Understand and convey Museum protocol, messaging, and safety policies, coordinating with other departments as necessary.
- Resolve visitor issues or elevate to the Manager/Assistant Manager of Security.
- Rotate at Concierge/Information Desk as needed.
- Reports changes or physical interactions to artwork, ensuring that logs are properly maintained.
- Monitors the camera and alarm systems.
- Controls and monitors access to secured areas, including checking in and logging staff and guests at the security entrance, and checking bags upon check out.
- Responds to emergency and non-emergency situations by assisting patrons and staff, and contributes to coordination of a quick and effective solution.
- Oversees loading dock activity, delivery and shipments, including art shipments.
- Provide security and supervision during museum after-hour events as needed while collaborating with the Events, Exhibitions, and Facilities Departments.
- Performs the necessary activity to open and close the museum.
- Enforces all Museum policies.
- Participates in ongoing Security training.
- Participate in staff wide DEAI trainings in order to contribute to an inclusive space for visitors and to implement relevant strategies and best practices in this role.
- Other duties as assigned.
- Demonstrated ability to communicate clearly and professionally in oral and written form.
- Able to respectfully engage with the public and staff while enforcing Museum policies.
- Must be attentive and professional in appearance and in all interactions.
- Ability to multitask, operate as part of a team, and calmly respond to stressful situations.
- Adaptable to a flexible weekly work schedule, including weekends and evenings.
- Able to pass a background check.
- High School degree/Equivalent or equivalent experience preferred.
- Experience in a customer service or security service setting preferred.
*Union affiliation: This position is governed by a collective bargaining agreement between the Frye Art Museum and the Art Workers Union. Both you and the Frye are bound by the terms of the agreement.
Work areas are mainly inside, in a climate-controlled environment within an open office and background noise, and occasionally smells from exhibition construction and de-construction processes. Work is periodically performed at other indoor and outdoor sites, as well as patrolling the outside grounds of the museum and properties. Access to the roof and basement is required. Shifts may vary to meet the Museum’s requirement to staff the facilities at all hours.
PHYSICAL ACTIVITIES REQUIRED TO PERFORM ESSENTIAL FUNCTIONS:
- Sitting/Standing/Walking: Approximately 50% of time is spent seated while working at a desk. Balance of time (approximately 50%) is spent standing or moving around the work area. Ability to stand for extended periods of time when assisting at Museum events.
- Speaking/Hearing: Clear diction and acute hearing are necessary for effective communication with vendors, donors, members, the public, and co-workers.
- Lifting/Carrying/Pushing/Pulling: The ability to lift and carry up to 50 pounds is necessary for occasional moving of material and equipment.
- Vision: Corrected vision close to 20/20 is necessary to effectively use the computer screens.
- Stooping/Kneeling: The ability to stoop and kneel is necessary for accessing files.
- Reaching/Handling: Good manual dexterity is necessary for computer keyboard use and for retrieving and working with appropriate paperwork, equipment, and supplies.
The Frye Art Museum will consider reasonable accommodations for those applicants with disabilities who may need reasonable accommodation to perform the essential functions/duties.
How To Apply
The Frye is committed to diversity in the workplace and is an equal opportunity employer. We do not discriminate on the basis of race, color, creed, sex, religion, age, marital or veteran’s status, national origin, disability, sexual orientation, or any other basis prohibited by local, state, or federal law.