Security Officer, Full-Time
The Frye Art Museum is a living legacy of visionary patronage and civic responsibility, committed to artistic inquiry and a rich visitor experience. A catalyst for our engagement with contemporary art and artists is the Founding Collection of Charles and Emma Frye, access to which shall always be free.
THE POSITION: Security Officer
DEPARTMENT: Security Services
REPORTS TO: Manager of Security
FLSA STATUS: Non-Exempt
STATUS: Full-Time, 35–40 hours per week
BENEFITS: Full benefits including medical, dental, vacation accrual, 403b, and more
- Guard the museum exhibition galleries to maintain the safety of patrons, staff, and artwork.
- Patrol the museum exterior and respond to irregular or suspicious activity.
- Maintain accurate logs of incidents, deliveries, key and card access, daily rotation scheduling, and other daily activity.
- Assist patrons by providing museum and exhibition information.
- Monitor interior and exterior camera and fire systems.
- Master full knowledge of camera, alarm, and fire systems and possess the ability to respond appropriately to alarms.
- Control and monitor access to secure areas of the museum.
- Oversee and supervise loading dock activity, deliveries, and shipments.
- Respond to emergency and non-emergency situations by assisting patrons and staff and coordinating a quick and effective solution.
- Provide security and supervision during museum after-hour events as needed while collaborating with the Events, Exhibitions, and Facilities Departments.
- Serves as the primary Security contact and representative in the absence of the Manager of Security, Assistant Manager of Security, or Manager of Facilities.
- Learn proper use of fire extinguishing and safety equipment.
QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
- Must adequately pass a background check.
- Previous museum Security Officer experience strongly preferred.
- Experience in a leadership role and ability to effectively supervise a team of Security Officers.
- Must be able to respectfully engage with the public and staff while enforcing Museum policies.
- Must be able to effectively communicate through email, on the phone, and via radio.
- Must be attentive and professional in appearance and in all interactions.
- Ability to multitask, operate as part of a team, and calmly respond to stressful situations.
- Adaptable to a flexible weekly work schedule, including weekends.
- May be required to work overtime dependent upon museum needs.
- Other duties as assigned.
- Working knowledge of MS Office, Outlook, Acrobat.
Work areas are inside, in a climate-controlled environment within an open office and background noise. Work is occasionally performed at other indoor and outdoor sites. Access to the roof and base is required. Shift times may vary to meet the Museum's requirement to staff the facilities at all hours. Work may require long periods of sustained standing during Museum events.
PHYSICAL ACTIVITIES REQUIRED TO PERFORM ESSENTIAL FUNCTIONS:
Sitting/Standing/Walking: Approximately 50% of time is spent seated while working at a desk. Balance of time (approximately 50%) is spent standing or moving around the work area. Ability to stand for extended periods of time when assisting at Museum events.
Speaking/Hearing: Clear diction and acute hearing are necessary for effective communication with vendors, donors, members, the public, and co-workers.
Lifting/Carrying/Pushing/Pulling: The ability to lift and carry up to 50 pounds is necessary for occasional moving of material and equipment.
Vision: Corrected vision close to 20/20 is necessary to effectively use the computer screens.
Stooping/Kneeling: The ability to stoop and kneel is necessary for accessing files.
Reaching/Handling: Good manual dexterity is necessary for computer keyboard use and for retrieving and working with appropriate paperwork, equipment, and supplies.
This job summary is a summary of the primary duties and responsibilities of this role at the Frye Art Museum. Employees must maintain a high degree of flexibility in our rapidly changing environment and, as such, may be required to perform additional duties beyond the scope described here from time to time.