Part-time Museum Store Sales Associate

THE ORGANIZATION 

The Frye Art Museum is a living legacy of visionary patronage and civic responsibility, committed to artistic inquiry and a rich visitor experience. A catalyst for our engagement with contemporary art and artists is the Founding Collection of Charles and Emma Frye, access to which shall always be free. 

DEPARTMENT: Museum Store 
REPORTS TO: Museum Store Manager and Assistant Manager 
SUPERVISES: N/A 
FLSA STATUS: Non-exempt 
HOURS: Approximately 16-24 hours per week*
STATUS: Part-time 
RATE: $20.74 per hour
* Candidates may be considered for multiple positions within the organization if interested. 

BENEFITS:  

• Paid time off: vacation, sick time, prorated based on hours worked, available after 90 days 
• Nine paid holidays, prorated based on hours worked 
• Floating holidays, prorated based on hours worked 
• Community/Alternate holidays, prorated based on hours worked 
• Employee Assistant Program 
• Retirement 403b Plan with 1.5% employer match, available after 90 days 
• Employee discount: 15% Museum Store 

POSITION SUMMARY

The Part-time Sales Associate provides strong customer service in addition to assisting with day-to-day store operations.  The Sales Associate is an efficient, clear communicator with strong problem solving and multitasking skills. The Sales Associate supports all Museum exhibitions and programs with a deep knowledge of the Frye Museum’s mission and current exhibitions and possesses up-to-date knowledge about the merchandise in the Museum Store, specifically exhibition related items and products by Pacific Northwest designers and artists.  

ESSENTIAL FUNCTIONS 

• Provides excellent and knowledgeable customer service, ensuring that customer needs are met, complaints are resolved, and service is quick and efficient.  
• Opens and closes the store: counting and balancing the cash register till, re-stocking and straightening merchandise, and cleaning the Store. 
• Handles cash, credit card, debit card, check, and gift card transactions with confidence and accuracy. 
• Understands Store policies and procedures including return and exchange procedures. 
• Seeks creative ways to engage regular clientele and provide a memorable experience for first-time visitors. 
• Effectively sells Museum Memberships. 
• Assists Manager with receiving, pricing, arranging and displaying merchandise. 
• Assists in maintaining Store website including product updates, inventory maintenance, and fulfillment. 
• Supports Manager during an annual inventory count. 
• Assumes assigned responsibilities during Manager’s absence. 
• Conforms to code of ethics governing the museum profession. Represents the Museum with a high level of integrity and professionalism. 
• Other duties as assigned. 

QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED 

• Proficient in PC platforms, POS software 
• Experience working in a gallery or retail environment. 
• Must be able to lift 40+ pounds 
• Must be able to stand for prolonged periods (6-8 hours)  
• Constantly operates a computer and other retail and office machinery, such as a cash register, copy machine and computer printer. 
• Constantly positions self to display merchandise on shelves, walls and the floor. 
• This person constantly communicates with customers and other employees; must be able to exchange accurate information in these situations. 

SCHEDULE 

This part-time position offers approximately 16-24 hours per week on Friday, Saturday, and Sunday with opportunities to pick up additional shifts for staff vacation, store inventory, and evening events.  

WORKING CONDITIONS 

Work areas are inside, in a climate-controlled environment with light background noise. Work may require long periods of sustained standing during Museum events. 

The Frye Art Museum will consider reasonable accommodations for those applicants with disabilities who may need reasonable accommodation to perform the essential functions/duties. Please contact the Human Resources Department (jobs@fryemuseum.org) for additional information. 

COVID-19 CONSIDERATIONS 

The Frye Art Museum mandates that all employees must be fully vaccinated against COVID-19. Note that all employees are asked to adhere to museum guidance and policies for COVID-19, which may change over time. 

TO APPLY 

Candidates should send cover letter and resume with "Part-time Museum Store Sales Associate" in the subject line to store@fryemuseum.org.  In your email, explain how you meet or exceed the minimum qualifications, describe your current availability, and tell us why you would make an excellent addition to our team! No phone calls or drop-ins please. 

This job summary is a summary of the primary duties and responsibilities of this role at the Frye Art Museum. Employees must maintain a high degree of flexibility in our rapidly changing environment and, as such, may be required to perform additional duties beyond the scope described here from time to time.